Dealership receptionist phone training.
Your receptionist is the first voice your customers hear. We train receptionists of any skill level to make that first impression pleasant, professional and ready to route every call to the right place.
Every call starts at the front desk.
Sales, service and parts calls all pass through the same voice. A rushed or unsure greeting sets the tone for the whole conversation that follows. A warm, confident one makes every department’s job easier.
What receptionists learn
- Phone etiquette and a professional greeting.
- Strategies for challenging situations, like upset or impatient callers.
- A pleasant first impression on every call.
- Coaching for any skill level, from new hires to veterans.
Training that never leaves the desk unattended.
On demand
Your receptionist taps Register in our app during a quiet moment. A trainer calls back, usually within 15 minutes.
1-on-1 role-play
About 15 minutes a week, practicing real calls with a trainer.
Flexible slots
Training slots transfer between departments. Month-to-month, no long-term contract.
What would more showroom opportunities mean to your month?
Talk through your training investment, staffing and goals with an account representative.