Dealership Phone Training Institute
Phone-up calculator

What are your phones worth?

See what your phone-ups produce with an untrained team versus a trained one. Enter your calls and profit per car, and change any rate to match your store.

Your store

UntrainedTrained

Appointment rates come from the more than 1,000 dealership calls we mystery-shop every month, where an appointment means a firm day and time: about 10% for untrained reps and about 40% for reps we’ve trained. Change any number to match your store.

UntrainedTrained
Appointments set00
Appointments that show00
Cars sold a month00
Profit a month$0$0
The difference training makes
+0more cars sold every month
+$0more profit a month
+$0more profit a year

An estimate for illustration. Actual results depend on your store, your team and your market.

Talk to us about your numbers
Where the money is

Every step of a phone-up is a skill.

Reaching the customer, setting a firm appointment and getting them to show are all things your team does on the phone. Those are the skills we coach every week, one-on-one.

See how the training works
  • Set more appointments. Call control, getting contact information and asking for a firm time.
  • Handle objections. Rebuttals for price shoppers, long-distance buyers, spouse and credit objections.
  • Keep asking. Multiple appointment attempts that keep the customer engaged.
Let’s talk about your store

What would more showroom opportunities mean to your month?

Talk through your training investment, staffing and goals with an account representative.

Call us directly800-987-1156

Request a call back

Tell us about your store and we’ll call you back.

Or call us now at 800-987-1156.