NEED A SPECIFIC ANSWER FOR YOUR DEALERSHIP?
Fill out the form, and we’ll be in touch to answer your question.
No pitches, no nonsense. Let us be a resource for your dealership.
FREQUENTLY ASKED QUESTIONS
What does the investment include?
Easy-to-Use, Effective Materials.
We provide everyone with training materials – proven scripts and rebuttal sheets to give structure.
Starting Off Right.
We’ll run a Kick-Off meeting with your staff to get buy in from your team.
One on One Training.
Our trainers will execute weekly, 1-on-1, private-practice, roleplay sessions with your team.
We’ll run consistent, monthly spot check calls for accountability. We’ll send weekly report cards for each trainee, and keep you updated on everyone’s progress.
Group Training Sessions.
We’ll conduct monthly group training meetings to review progress and coach the team.
An Experienced Account Manager.
You’ll get a dedicated account manager at your disposal to run call review meetings, oversee the training program, and keep you fully informed.
What are the benefits of your training?
Return on Investment.
A proven map to increase skill level, professionalism, and paychecks
We’ll free up you and your managers to sell cars in the store
Build solid habits for each department on the phone
At your disposal to help, and keep your phones sharp
Dedicated Account Manager.
With decades of experience, they’ll work with you to make the training a success
A New Culture.
A store-wide, accepted process for phones that works
A Safety Net.
A place to make mistakes with trainers instead of customers.
How does the pricing work?
Keep us working month-to-month as long as we earn our keep.
You pay a low, monthly fee.
Reserve as many training slots as you need.
Training slots can be transferred.
From Sales to Service to Receptionist or Parts.
Substitute trainees at a moment’s notice.
What courses do you offer?
Your sales people will build habits that convert phone calls into floor traffic.
Your sales people will master warm openings that convert outbound calls.
Your sales people will master price shoppers, long-distance shoppers, spousal
objections, trade-ins, and credit challenged customers.
Service, Parts, Body Shop
We’ll train your fixed operations staff to capture business on phone calls.
We’ll train your receptionists of any skill level to be the best of the best.
WHAT YOU'LL GET: IN DEPTH
This teleconference will establish the foundation of the phone training for you and your staff. You’ll meet your Account Representative, and get the full picture of what to expect.
WEEKLY VERBAL UPDATES
WEEKLY EMAILED PROGRESS REPORTS
You’ll receive an email the middle of every week outlining exactly who has completed their training and when, as well as who we still need to hear from to stay on track.
WEEKLY REPORT CARDS
At the beginning of each week you will receive a detailed report card of each trainee’s performance. This report will include scores in multiple categories and personalized comments from the Trainer.