We know what it takes to be the LEADER. Customer Management Systems is an outsourced Business Development Center. We offer Phone Training and Follow-up Services to the automotive industry.
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Testimonials
What our clients are saying about Dealership Phone Training...
"This is my first month in the car business. I Sold 10 cars in my first month 4 of which I credit your phone script for the appointments. I sold 9 used cars which earned me #1 in used units out of 20 salesmen for a gross profit of $22,647. Thanks CMS!”
Luke Duvick / Greenwood Chevrolet
"Thanks for all of your help in making this year the best we have EVER had! We Sold and delivered 172 units in January, 169 Units in February, and another 169 in March! Last year we averaged 137.1 units per month."
Jeff Neibler / GM / Sharpnack Chevrolet Buick
"Thank you all for the phone training. It is really paying off. I have doubled my appointments in the past 16 weeks."
J. Wood / Gerald Jones Mazda-Mitsubishi

"I wanted to express to you how grateful I am for the telephone training which was provided to our dealership by your company. Before we started this training, I was very timid and inadequate dealing with incoming sales calls. The sixteen week training was structured in a way that made sense to me and I bought into the program from the start. I told myself and management that I was going to get better on the phone. Since completing the program my confidence on the phone has gone up tremendously. The structure of the program allowed me to understand that the major focus of talking to potential customers on the phone was to set the appointment. ​

Since going through the program my appointment commitments have increased tremendously, and my phone sales have done the same. Thank you so very much for providing this instruction to us and I hope this testimony will be helpful to someone also thinking about starting the program."

Matt Ross / Country Chevrolet Buick GMC